Sency Interactive LTD and its affiliates (“Sency”) are deeply committed to protecting the privacy and security of our customers’ data.
Personal Information which you provide to us through use of the Services. This is information that you intentionally and/or actively provide to us through your use of the Services (“Personal Information"). Personal Information typically includes names, email address, birthday, gender, phone number, username and password, as well as any information you provide in messages or applications to us such as when you create an account (an “Account”) and/or update your Account details.
Personal Identification Information. Some of the information we collect may constitute personal identification information (“Personal Data”) under applicable health and data privacy laws, as amended from time to time. This includes, but is not limited to, any information that can be used to identify you such as your name, contact information, or images and videos of you. To the extent that privacy and data protection laws apply to any information you provide, we will comply with those requirements as well.
Personal Information which is automatically collected when you use or access the Services. This is information that we automatically receive upon your accessing or interacting with our Services. This information may include:
Information From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We use both first- and third-party session cookies and persistent cookies.
Purpose of Use. Any Personal Information that we collect about you for the following purposes:
You acknowledge and affirmatively consent to the fact that Sency personnel will, as needed, review your particular reports or forms for any or all of the following reasons: During the process of your enrolment and pairing with a Provider in order to determine whether you are able to successfully engage with the Provider, and if appropriate to transition you to another Provider, who will access only such information that is necessary to provide the Services; if applicable, to review a complaint that you may report about your Provider’s practices; or to address any quality assurance concern(s) raised by you and that may apply to an individual Provider, or a national network issue.
If you enrolled in the Services and have an Account with Sency, you may access, review, and make changes to your Personal Information by following the instructions found on the Website or Application. You may also modify and manage your marketing and non-transactional communications by clicking on the “unsubscribe” button located at the end of any marketing email sent by Sency. We will use commercially reasonable efforts to timely handle your requests. You cannot opt out of receiving e-mails related to your Account.
We take commercially reasonable steps to protect the information we collect from loss, misuse, and unauthorized access, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. Therefore, take special care in deciding what information you provide.