Sency Interactive LTD and its affiliates (“Sency”) are deeply committed to protecting the privacy and security of our customers’ data.
1.DESCRIPTION OF USERS AND ACCEPTANCE OF TERMS
2.TYPES OF INFORMATION WE MAY COLLECT; CONSENT TO USE
Personal Information which you provide to us through use of the Services. This is information that you intentionally and/or actively provide to us through your use of the Services (“Personal Information"). Personal Information typically includes names, email address, birthday, gender, phone number, username and password, as well as any information you provide in messages or applications to us such as when you create an account (an “Account”) and/or update your Account details.
Personal Identification Information. Some of the information we collect may constitute personal identification information (“Personal Data”) under applicable health and data privacy laws, as amended from time to time. This includes, but is not limited to, any information that can be used to identify you such as your name, contact information, or images and videos of you. To the extent that privacy and data protection laws apply to any information you provide, we will comply with those requirements as well.
Personal Information which is automatically collected when you use or access the Services. This is information that we automatically receive upon your accessing or interacting with our Services. This information may include:
IP address, UDID (Unique Device Identifier) or other persistent user and/or mobile device token, advertising ID, device type, operating system, browser type and version, browser and keyboard language, the User’s ‘click-stream’ and activities on the Services, the period of time the User used the Website and/or Application, and/or related time stamps.
Geolocational Information – with your consent, we may collect geolocational information from your mobile device, your wireless carrier, or certain third-party service providers (“Geolocational Information”). You may decline to allow us to collect such Geolocational Information, in which case Sency may not be able to provide certain features of the Services to you.
Motion Analysis Information – with your consent we will collect information from sensors on your mobile device, in order to evaluate your movements and monitor your progress (“Motion Analysis Information”). The Motion Analysis Information is tracked only while the Application is running on your mobile device. You may decline to allow us to collect such Motion Analysis Information, but you understand that if you choose to do so, Sency will not be able to provide certain features of the Services to you.
Information From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We use both first- and third-party session cookies and persistent cookies.
3.LEGAL BASIS AND PURPOSE OF THE COLLECTION, PROCESSING AND USE OF INFORMATION
With your consent: We have received consent to collect and process your Personal Information.
Purpose of Use. Any Personal Information that we collect about you for the following purposes:
To manage our business, provide the Services, complete a transaction through our Services, and enable us to further develop, customize and improve the Service based on Users’ common preferences, uses, attributes and anonymized or de-identified data.
To send you updates, notices, and announcements related to the Services as well as newsletters, coupons, commercial offers and additional communications regarding our products and services.
To verify your eligibility and deliver prizes in connection with relevant commercial programs which we may offer from time to time.
To manage your Account and provide you with customer support services.
We may use aggregated statistical data and other cumulative information and we perform anonymization on your information so as to render it non-identifiable, and use such anonymized or other conclusive information that is non-personal, to improve our Services and enable us to provide our Users with a better user experience with more relevant and accurate information, services, features and functionalities, statistical, research, and marketing purposes, etc.
To prevent, detect, mitigate, and investigate and prevent security breaches or other potentially prohibited activities.
To comply with applicable rules or regulations, protect our legal interests and/or respond to or defend against (actual or potential) legal proceedings against Sency.
To engage Providers in order to perform certain operations on behalf of Sency. The Providers will only the able to access information to the extent necessary to perform their functions and as permitted by law. We may also share your information with any of our affiliates.
In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the information may be part of the transferred assets.
4.PAIRING WITH A PROVIDER
You acknowledge and affirmatively consent to the fact that Sency personnel will, as needed, review your particular reports or forms for any or all of the following reasons: During the process of your enrolment and pairing with a Provider in order to determine whether you are able to successfully engage with the Provider, and if appropriate to transition you to another Provider, who will access only such information that is necessary to provide the Services; if applicable, to review a complaint that you may report about your Provider’s practices; or to address any quality assurance concern(s) raised by you and that may apply to an individual Provider, or a national network issue.
5.COMMUNICATING WITH A PROVIDER
6.ACCESSING AND AMENDING PERSONAL INFORMATION AND CHOICES
If you enrolled in the Services and have an Account with Sency, you may access, review, and make changes to your Personal Information by following the instructions found on the Website or Application. You may also modify and manage your marketing and non-transactional communications by clicking on the “unsubscribe” button located at the end of any marketing email sent by Sency. We will use commercially reasonable efforts to timely handle your requests. You cannot opt out of receiving e-mails related to your Account.
7.HOW WE PROTECT THE INFORMATION
We take commercially reasonable steps to protect the information we collect from loss, misuse, and unauthorized access, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. Therefore, take special care in deciding what information you provide.